Shiftpoint

About Us

When a team is stuck, leaders are misaligned, or a business is navigating change, ShiftPoint Consulting helps people move forward.

Founded by Arlington Heights resident Lindsey Novak, ShiftPoint partners with businesses, family-owned companies, and nonprofits to solve the people and leadership challenges that affect performance. We bring structure to difficult conversations, uncover what is getting in the way, and help leaders turn insights into clear decisions and practical action.

Our services include:

• Facilitation and problem solving: Leadership meetings, team workshops, strategic planning sessions, and candid conversations that build alignment, clarify responsibilities, and resolve friction.

• Leadership coaching: One-on-one and team coaching to strengthen communication, confidence, accountability, and leadership effectiveness.

• Culture assessments: Employee surveys, interviews, and facilitated discussions to understand what is working, identify gaps, and prioritize meaningful improvements.

• Mergers and acquisitions support: Culture assessment, leadership alignment, integration planning, and employee communications to help people navigate change.

• Family-owned business succession: Support for the relationships, expectations, roles, and communication needed to prepare for a leadership transition.

• Fractional HR and communications: Flexible, ongoing support for organizations that need experienced leadership and execution without adding a full-time position.

Lindsey brings global corporate experience in culture, inclusion, employee engagement, and executive communications, alongside hands-on work with local organizations. Whether you need a facilitator for one important meeting or a partner through a longer transition, ShiftPoint helps you find clarity and put it into practice.